The Customer Service Teams at Higher Level Processing are organized by the customer first name (first letter of the last name).

1st Letter of The First Name: A-E

Team Leader: D. Alcaraz
Direct Dial: 714-450-3726
Email: dalcaraz@gotzoom.com

1st Letter of The First Name: P-T

Team Leader: C. Palacios
Direct Dial: 714-551-9371
Email: cpalacios@gotzoom.com

1st Letter of The First Name: F-J

Team Leader: M. Balion
Direct Dial: 714-450-3726
Email: mbalion@gotzoom.com

1st Letter of The First Name: U-Z

Team Leader: G. Vasquez
Direct Dial: 714-312-1616
Email: gvasquez@gotzoom.com

1st Letter of The First Name: K-O

Team Leader: M. Thompson
Direct Dial: 714-880-8528
Email: mthompson@gotzoom.com

Customer Service

Team Leader: K. Palacios
Direct Dial: 714-248-8985
Email: katiep@gotzoom.com