Contact Us

Existing Customers

Customer Service Contacts

The Customer Service Teams at Higher Level Processing are organized by the customer first name (first letter of the last name).

1st Letter of The First Name: A-E

Team Leader: D. Alcaraz
Direct Dial: 714-450-3726
Email: dalcaraz@gotzoom.com


1st Letter of The First Name: P-T

Team Leader: C. Palacios
Direct Dial: 714-551-9371
Email: cpalacios@gotzoom.com


1st Letter of The First Name: F-J

Team Leader: M. Balion
Direct Dial: 714-450-3726
Email: mbalion@gotzoom.com


1st Letter of The First Name: U-Z

Team Leader: G. Vasquez
Direct Dial: 714-312-1616
Email: gvasquez@gotzoom.com


1st Letter of The First Name: K-O

Team Leader: M. Thompson
Direct Dial: 714-880-8528
Email: mthompson@gotzoom.com


Customer Service

Team Leader: K. Palacios
Direct Dial: 714-248-8985
Email: katiep@gotzoom.com